Edenred Support Team
Articles
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New names for the Edenred solutions
This represents an important step in our evolution as a brand and strengthens our commitment towards you. Why are there new names for our solutions? Edenred has evolved over the years and it was h...
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New names for the Edenred solutions
This represents an important step in our evolution as a brand and strengthens our commitment towards you. Why are there new names for our solutions? Edenred has evolved over the years and it was h...
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Google Pay & Apple Pay
If you offer mobile payment in your establishment, you can now also accept Edenred vouchers with Google Wallet & Apple Pay, with a smartphone or connected watch. In this case, Mastercard processes ...
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What must I do to accept the Edenred card in my e-shop?
To accept the Edenred card on your e-commerce website, you must: Be a member of the Edenred card acceptance network Sign a specific contract for online payment Integrate the Edenred plug-in in...
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Download promotional material
Would you like to download Edenred logo for use on your website? Are you looking for additional promotional material? Don't worry, we've put together promotional packs for you to attract new clie...
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What are the changes to the legal framework for meal vouchers in 2024?
The maximum face value of meal vouchers will increase from €10.80 to €15 as from 1 January 2024. This equates to a rise of 39%. What’s more, Edenred Meal vouchers are now 100% digital!Your customer...
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I want to accept Edenred Gift
The gift vouchers are intended for the purchase of clothing, fashion accessories, toys, hi-fi, travel, books, decorations, event tickets, ... in a nutshell, anything that can be considered a gift. ...
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I want to accept Edenred Meal
Meal vouchers - fully digitised on the Edenred card since 2015 - are intended exclusively for the food sector, for the sale of meals or ready-to-eat food. Are you a restaurant owner, butcher or bak...
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From which bank account will I be reimbursed ?
From 08/06/2020, all reimbursements to partner merchants are being made from Edenred single bank account LU75 0030 5768 9166 0000, for all transactions paid with paper or electronic vouchers issued...
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How can I monitor my reimbursements?
You can easily monitor all the details of transactions made with the Edenred card and related reimbursements on your merchant portal, MyEdenred.be. More info. For information about paper vouchers y...