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Edenred Support Team

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Recent activity by Edenred Support Team
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  • Functioning of schemes with mobile payment

    1. Mobile paiment
    2. Edenred & Mastercard 

    1. Why are there two schemes? (Edenred scheme & Mastercard scheme)?This innovation allows some retailers who could not accept the Edenred card in the past (due to their terminal) to accept it now.I...

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  • New names for the Edenred solutions

    1. News
    2. News

    This represents an important step in our evolution as a brand and strengthens our commitment towards you. Why are there new names for our solutions? Edenred has evolved over the years and it was h...

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  • New names for the Edenred solutions

    1. Accept the Edenred card
    2. Accept products

    This represents an important step in our evolution as a brand and strengthens our commitment towards you. Why are there new names for our solutions? Edenred has evolved over the years and it was h...

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  • Google Pay & Apple Pay

    1. Mobile paiment
    2. Mobile Payment

    If you offer mobile payment in your establishment, you can now also accept Edenred vouchers with Google Wallet & Apple Pay, with a smartphone or connected watch. In this case, Mastercard processes ...

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  • What must I do to accept Edenred in my e-shop?

    1. Online Payment
    2. E-Shop

    To accept Edenred on your e-commerce website, you must: Be a member of the Edenred card acceptance network Sign a specific contract for online payment Integrate the Edenred plug-in into your we...

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  • Download promotional material

    1. My visibility
    2. My visibility

    Would you like to download Edenred logo for use on your website?  Are you looking for additional promotional material? Don't worry, we've put together promotional packs for you to attract new clie...

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  • I want to accept Edenred Gift

    1. Accept the Edenred card
    2. Accept products

    The gift voucher is universal. It's intended for the purchase of clothing, fashion accessories, toys, hi-fi, travel, books, decorations, event tickets, ... in a nutshell, anything that can be consi...

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  • I want to accept Edenred Meal

    1. Accept the Edenred card
    2. Accept products

    Meal vouchers are intended exclusively for the food sector, for the sale of meals or ready-to-eat food. Are you a restaurant owner, butcher or baker, or food vendor? Then Edenred Meal is just what ...

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  • From which bank account will I be reimbursed ?

    1. My reimbursements
    2. Information

    It depends on the scheme used...Edenred schemeSince 08/06/2020, all reimbursements to partner merchants in the network have been made from Edenred’s single bank account LU75 0030 5768 9166 0000.Mas...

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  • How can I monitor my reimbursements?

    1. My reimbursements
    2. Information

    You can easily monitor all the details of transactions made with Edenred and related reimbursements on your merchant portal, MyEdenred.lu.  

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