Edenred Support Team
Articles
-
Paying with Edenred in my e-shop
By integrating Edenred with your e-shop, you will respond to your customers’ demands. Many customers appreciate being able to use the Ticket Restaurant monthly budget or the Ticket EcoCheque, Ticke...
-
Which payment scheme will be prioritised if I’m part of both acceptance networks?
If you are part of both acceptance networks (Edenred and Mastercard), priority will be determined based on the payment method chosen.If the customer uses their physical card, the standard Edenred s...
-
Is the pricing relating to Edenred acceptance change depending on the scheme?
No, the price conditions relating to transactions recorded by Edenred remain identical for retailer members of the acceptance network regardless of the scheme used.However, transactions made via th...
-
How will I receive a refund for the transactions made with Mastercard?
Reimbursement for transactions processed through the Mastercard payment scheme is handled by your acquirer (usually your bank), like any other transaction involving a Mastercard card and in accorda...