Edenred Support Team
Articles
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Which payment scheme will be prioritised if I’m part of both acceptance networks?
If you are part of both acceptance networks (Edenred and Mastercard), priority will be determined based on the payment method chosen.If the customer uses their physical card, the standard Edenred s...
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How do I install the Edenred plug-in on my e-shop?
It’s simple! Just a few clicks and it’s done! With the secure systems developed by Edenred, you can choose between several methods. These are compatible with the main parts of the CMS (Content Man...
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Is the pricing relating to Edenred acceptance change depending on the scheme?
No, the price conditions relating to transactions recorded by Edenred remain identical for retailer members of the acceptance network regardless of the scheme used.However, transactions made via th...
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How do I monitor my transactions?
In your MyEdenred merchant area, you will find all the transactions you have performed on your e-commerce website, just like the other types of Edenred transactions. As a reminder, all transactio...
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How will I receive a refund for the transactions made with Mastercard?
Reimbursement for transactions processed through the Mastercard payment scheme is handled by your acquirer (usually your bank), like any other transaction involving a Mastercard card and in accorda...